Our Cancellation Policy

What is our cancellation policy?

Please review the following cancellation policies based on your check-in date. All cancellations must be communicated in writing to us (via email or WhatsApp).

90-Day Policy: 
  • 100% refund (except administration fee) if cancelled at least 90 days before check-in. 
  • No refund if cancelled less than 30 days before check-in. 

60-Day Policy: 
  • 50% refund (except administration fee) if cancelled at least 60-89 days before check-in. 
  • No refund if cancelled less than 30 days before check-in.

60/30-Day Policy: 
  • 20% refund (except administration fee) if cancelled at least 60 days before check-in. 
  • No refund if cancelled less than 30 days before check-in.

30 Days or Less Policy: 
  • The payment amount made during the reservation process is non-refundable.

No Show: 
  • In the event that the guest does not occupy the villa or apartment without force majeure, they are obliged to pay the entire rental fee amount.

Please do not hesitate to contact us for any clarification or further information.
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